Refund policy

At SmartEraser.space, customer satisfaction is our highest priority. We proudly offer FREE RETURNS and FREE REFUNDS within 30 days of delivery.

Return Eligibility

To qualify for a return:

• Return requests must be submitted within 30 days of delivery.

• Products must be returned in acceptable condition.

• Proof of purchase is required.

We provide FREE return shipping worldwide on eligible orders.

To begin a return, please contact:

Our customer support team will provide complete return instructions.

After receiving and inspecting the returned item, we will notify you regarding approval.

Approved refunds will be issued to the original payment method within 5–10 business days.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include photographs and your order number.

We will arrange a replacement, exchange, or full refund when appropriate.